Updated April 2022
The OpenExchange web site uses cookies to identify users and track visits.
| Name | Function | Domain | Persistence | Sample Data |
| _ga | Google Analytics – Used to distinguish users. | .openexc.com | 2 Years | GA1.2.95097117.1603346683 |
| _gid | Google Analytics – Used to distinguish users. | .openexc.com | 24 Hours | GA1.2.840448267.1649361947 |
| _gcl_au | Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 | .openexc.com | 3 Months | 1.1.1349050463.1649361947 |
| _fbp | Facebook uses this cookie to store and track visits across websites. | .openexc.com | 3 months | fb.1.1603346682844.871339424 |
| __wpdm_client | Technical cookie that synchronizes the website and the CMS. This is used to update the website. | www.openexc.com | Session | 1ed34ad3ce163e1892c0b5ab0391aa1a |
| _oklv | the Olark loader version (for improved caching) | www.openexc.com | Session | 1649362327216%2CUA8jE06qssqo3r3A8b41X0NZaMm4bDFo |
| _okbk | extra state information (e.g. chat box being open/closed) | www.openexc.com | Session | cd5%3Davailable%2Ccd4%3Dtrue%2Cvi5%3D0%2Cvi4%3D1649361947338%2Cvi3%3Dactive%2Cvi2%3Dfalse%2Cvi1%3D
false%2Ccd8%3Dchat%2Ccd6%3D0%2Ccd3%3Dfalse%2Ccd2%3D0%2Ccd1%3D0%2C |
| _drip_client_3537043 | www.openexc.com | 24 Hours
|
vid%253D01aa573035814e3fb5d9fd8458134134%2526pageViews%253D1509%2526sessionPageCount%253D2%2526
astVisitedAt%253D1649362086639%2526weeklySessionCount%253D1%2526lastSessionAt%253D1649361947401%2 526form%255B170505%255D%255Bauto_open%255D%253D1611566387%2526form%255B170505%255D%255Bma nual_close%255D%253D1611566390 |
|
| _okdetect | used for detecting when storage contexts have changed due to things like ssl or host transitions (helps maintain your chat across pages) | www.openexc.com | Session | %7B%22token%22%3A%2216033466833860%22%2C%22proto%22%3A%22https%3A%22%2C%22host%22%3A%2
2www.openexc.com%22%7D |
| hblid | a visitor identifier that we use only on your site to remember this visitor between visits | .olark.com | 24 Hours
|
5VeCxRRI89YND75D1Y4Bh0NabDbmbFZA |
| wcsid | a session identifier that we use only on your site to keep track of a single chat session | .olark.com | Session | lyo9jhum8T9Bp9Gw1Y4Bh0NFmboaMDZ4 |
| olfsk | storage identifier that we use to maintain chat state across pages (e.g. message history) | .olark.com | 2 Years | olfsk2102692257043135 |
| _ok | most recent Olark site ID (security measure) | .olark.com | Session | 9353-431-10-4341 |
The OpenExchange.tv web site uses cookies to identify users and track visits.
| Name | Function | Domain | Persistence | Sample Data |
| gdpr_compliance_accepted_on | This cookie is enabled only when the site user has acceptance on the GDPR terms popup. This captures the date. | www.openexchange.tv/ | 1 Year | 1646022483 |
| SESS* | This cookie is used for to logged in CMS users currently. | www.openexchange.tv/ | Default 24 Hours or Session Based | a8EgNIa%2CH8atF7H6rR7-DrzJMoIjSzgIVdC2km-zEFdLaVww |
| oet_user.registration | Used when User visits the Knovio detail page and completes the Registration. Upon registration the cookie is set for the user on the device. – 1 year – if remember me on this device checkbox is ticked – 30 days if remember me on this device checkbox is unticked |
www.openexchange.tv/ | 1 Year or 30 Days |
U%2BQ%3D |
| oet_user.timezone | This cookie stores the timezone detected from browser locale or selected by the user. | www.openexchange.tv/ | 1 Year | Asia%2FCalcutta |
| gdpr_compliance | This cookie is enabled only when the site user has acceptance on the GDPR terms popup. This captures the consent whether agreed or skipped. | www.openexchange.tv/ | 1 Year | agreed |
| ga_* | Used to distinguish users. | www.openexchange.tv/ | 2 Years | GA1.2.10175945.1646017697 |
| _gid | Used to distinguish users | www.openexchange.tv/ | 24 Hours | GA1.2.1137086262.1649311663 |
| _ga_<container-id> | Used to persist session state. | www.openexchange.tv/ | 2 Years | GS1.1.1649329652.83.1.1649334469.60 |
The Knovio Player and Showcase uses cookies to identify unique returning viewers in order to report their viewing activity. The Knovio Player also stores cookies to track an individual viewer’s progress as they watch content in order to support the functionality of certain Playback Settings (such as “Auto-Resume”).
| Name | Function | Domain | Persistence | Sample Data |
| kvViewerId | Identifies unique returning viewers of a particular Knovio or Showcase. | view.knowledgevision.com, <DOMAIN>.videoshowcase.net
(or domain where embed code is used, e.g. “www.acme.com”) |
One year | ffcf60b3-9ff3-11e8-80 |
| kv_registration_form_id_<FORM ID> | Stores Guestbook registration form field data. (Only stored when Guestbook is enabledu | *.knowledgevision.com | Current session | {“Name”:”John Smith”,”Email”:”[email protected]”,”Company”:”Acme Systems Inc.”} |
| auto_resume_seq_<EMBED ID> | Stores the sequence index from which auto-resume should start playback. | content.knowledgevision.com | One year | 2 |
| auto_resume_time_<EMBED ID> | Stores the time (in seconds) from which auto-resume should start playback. | content.knowledgevision.com | One year | 44.374 |
| furthest_point_sequence_<EMBED ID> | Stores the sequence index containing the furthest point in time that was watched by the viewer. | content.knowledgevision.com | One year | 2 |
| furthest_point_time_<EMBED ID> | Stores the time (in seconds) of the furthest point that was watched by the viewer. This time is used to prevent viewers from skipping ahead if “Allow navigation forward” is disabled. | content.knowledgevision.com | One year | 44.374 |
| kv-showcase-session-id | Identifies unique returning visitors of a particular Showcase. (Only stored for Showcase visitors) | <DOMAIN>.videoshowcase.net | One year | 863225d0-9ff4-11e8-94 |
OE Podium uses local storage to maintain a visitor’s session to the site.
| Name | Function | Domain | Persistence | Sample Data |
| <ENCODED KNOVIO ID> | Stores the JWT token for authentication and user details | presenter.knowledgevision.com | {“jwtToken”:”eyJhbGciOiJIUzUxMiJ9.eyJrbm92aW9Vc2VySWQiOjQsInByZXNlbnRhdGlvbklkIjo3MzY5M
zUsInVzZXJOYW1lIjoiQWxleCBLaWVmdCIsInVzZXJJZCI6bnVsbCwiaXNzIjoiM280dXA3NGN1bDYxcGhy jlqa2U3MjBiMmIiLCJleHAiOjE2NDg5NDc3OTEsImlhdCI6MTY0ODg2MTM5MX0.z5BW5zcOycJ1LLUGoAr JOgorx5hVhhg16KCRnrctOd_W8rExmPD1p4afXbKmtZ0OSYd0g_UrFUS_vN6V4yFulw”,”knovioUserId”:”12 3″,”userChatName”:”John Smith”,”userEmail”:”[email protected]”,”userName”:”John Smith”} |
OE Passport uses cookies and local storage to maintain a visitor’s session to the site.
| Name | Function | Domain | Persistence | Sample Data |
| cookieNotification | Stores a record that the visitor has acknowledged the cookie policy statement on the site. | <DOMAIN>.open-exchange.net | 6 months | true |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.refreshToken | Stores encoded token for refreshing session authentication | <DOMAIN>.open-exchange.net | eyJjdHkiOiJKV1QiLCJlbmMiOiJBMjU2R0NNIiwiYWxnIjoiUlNBLU9BRVAifQ.odzPBMyoL0aeIL6lb9_Q-xmPqj6i_mo8UUvdtL9BmQwH5d… | |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.clockDrift | Tracks user clock drift relative to system | <DOMAIN>.open-exchange.net
|
0 | |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.accessToken | Stores encoded token for session authentication | <DOMAIN>.open-exchange.net
|
EyJraWQiOiIxZzNocHA4SXE1WklRXC9VXC91b1ZMSDVMRXFcL1BBZ2hRWGlDenFMcnJWWVZRPSIsImFsZyI6IlJTMjU2In0.eyJvcmlnaW5fan3… | |
| CognitoIdentityServiceProvider. <SITE_ID>.LastAuthUser | Stores the User ID of the last user to sign into the site | <DOMAIN>.open-exchange.net
|
[email protected]_123 | |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.idToken | Stores encoded token for the user ID | <DOMAIN>.open-exchange.net
|
eyJraWQiOiJvOTRPbkc1XC81TFk1akNDK0JpUUhXRng1aFwvdGdONDJnRmxCeVp5ZXY2Vmc9IiwiYWxnIjoiUlMyNTYifQ.eyJzdWIiOiJkY2I5… | |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.userData | Stores user registration data | <DOMAIN>.open-exchange.net
|
{“UserAttributes”:[{“Name”:”sub”,”Value”:”dcb92e9f-116c-4e53-8a3a-e2edbc4c41ee”},{“Name”:”email_verified”,”Value”:”true”},{“Name”:”custom:eventId”,”Value”:”123″},{“Name”:”custom:attendeeId”,”Value”:”123456″},{“Name”:”custom:accountId”,”Value”:”123456″},{“Name”:”email”,”Value”:”[email protected]”}],”Username”:” [email protected]_123″} | |
| amplify-signin-with-hostedUI | Stores a record of whether or not the AWS Amplify hosted user interface was used for sign in (always false) | <DOMAIN>.open-exchange.net
|
false |
KV Central uses cookies to maintain a user’s session within the application and to store certain preferences.
| Name | Function | Domain | Persistence | Sample Data |
| system_roles | Stores the system-level roles granted to the user | *.kvcentral.com | 15 days | %5B%7B%22role_id%22%3A20%2C%22role_name%22%3A%22System%20Administrator%22%7D%2C%7B%2
2role_id%22%3A22%2C%22role_name%22%3A%22Marketing%20Administrator%22%7D%5D |
| kvCentralUsername | Stores the username of the last user who logged into the application | *.kvcentral.com | 15 days | john.smith%40acme.com |
| user_id | Stores the ID of the last user who logged into the application | *.kvcentral.com | 15 days | 123 |
| kv_session_token | Stores a session token used for authentication | *.kvcentral.com | 30 days | eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1c2VyX2lkIjo0LCJpc3MiOiIzbzR1cDc0Y3VsNjFwaHJuOWprZTcy
MGIyYiIsInNlc3Npb25faWQiOjE2ODgwMDYsInRpbWVzdGFtcCI6MTY0ODg1ODQzNzA2M30.2_4b3SGgNMRl 874CQxDFYGH3l2fvoLahvIjc-T47I3g |
| showSystemNotification | Stores a record of whether or not to display a system notification banner | *.kvcentral.com | Current session | true |
| accountId | Stores the ID of the last account accessed by the user | *.kvcentral.com | 15 days | 123456 |
| subAccountId | Stores the ID of the last subaccount accessed by the user | *.kvcentral.com | 15 days | 123456 |
| kv_user_auth | Stores user identity information used for authentication | *.kvcentral.com | 15 days | %7B%22user_id%22%3A4%2C%22secret_key%22%3A%22%22%2C%22license_id%22%3A22890%2C%22licens
e_type%22%3Anull%2C%22subaccount_id%22%3A94212%2C%22auth_provider%22%3A%22Knowledge%20Vi sion%22%2C%22role_id%22%3A4%2C%22role%22%3A%22Super%20Administrator%22%2C%22status%22%3 A%22active%22%7D |
| recordingEnabled | Stores a record that the user has configured browser permissions to enable webcam and microphone recording | *.kvcentral.com | 30 days | true |
| skipRecordingSetup | Stores a record that the user has chosen to skip the recording setup workflow. | *.kvcentral.com | 30 days | true |
OE Central uses cookies and local storage to maintain a user’s session in the application and to store certain preferences.
| Name | Function | Domain | Persistence | Sample Data |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.refreshToken | Stores encoded token for refreshing session authentication | connect.oe-central.com | eyJjdHkiOiJKV1QiLCJlbmMiOiJBMjU2R0NNIiwiYWxnIjoiUlNBLU9BRVAifQ.odzPBMyoL0aeIL6lb9_Q-xmPqj6i_mo8UUvdtL9BmQwH5d… | |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.clockDrift | Tracks user clock drift relative to system | connect.oe-central.com
|
0 | |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.accessToken | Stores encoded token for session authentication | connect.oe-central.com
|
EyJraWQiOiIxZzNocHA4SXE1WklRXC9VXC91b1ZMSDVMRXFcL1BBZ2hRWGlDenFMcnJWWVZRPSIsImFsZyI6IlJTMjU2In0.eyJvcmlnaW5fan3… | |
| CognitoIdentityServiceProvider. <SITE_ID>.LastAuthUser | Stores the User ID of the last user to sign into the site | connect.oe-central.com
|
[email protected]_123 | |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.idToken | Stores encoded token for the user ID | connect.oe-central.com
|
eyJraWQiOiJvOTRPbkc1XC81TFk1akNDK0JpUUhXRng1aFwvdGdONDJnRmxCeVp5ZXY2Vmc9IiwiYWxnIjoiUlMyNTYifQ.eyJzdWIiOiJkY2I5… | |
| CognitoIdentityServiceProvider.<SITE_ID>.<USER_ID>.userData | Stores user registration data | connect.oe-central.com
|
{“UserAttributes”:[{“Name”:”sub”,”Value”:”dcb92e9f-116c-4e53-8a3a-e2edbc4c41ee”},{“Name”:”email_verified”,”Value”:”true”},{“Name”:”custom:eventId”,”Value”:”123″},{“Name”:”custom:attendeeId”,”Value”:”123456″},{“Name”:”custom:accountId”,”Value”:”123456″},{“Name”:”email”,”Value”:”[email protected]”}],”Username”:” [email protected]_123″} | |
| amplify-signin-with-hostedUI | Stores a record of whether or not the AWS Amplify hosted user interface was used for sign in | connect.oe-central.com
|
true | |
| amplify-redirected-from-hosted-ui | Stores a record of whether or not the AWS Amplify hosted user interface redirected the user | connect.oe-central.com | true | |
| AttendeeListView | Stores the user’s preference of columns to display on the Event Attendees table | connect.oe-central.com | email,organization,organizationType,title,phoneNumber,salutation,attendeeId,accessCode,registrationDate,105,106,107,108 | |
| USER_PERMISSIONS | Stores a reference to the user’s permissions | connect.oe-central.com | {“isSuperuser”:true,”permissions”:[]} | |
| EVENT_TRACKER_UPCOMING_FILTERS | Stores saved filter configurations for the Event Tracker | connect.oe-central.com | [{“filterName”:”Delivery Team”,”filterValues”:[{“id”:”738bdd16-3345-4672-bea5-3d945046946e”,”label”:”John Smith”}]}] |